Terms of Service

Terms of Service

Last updated: July 2026

By accessing or using the PLC Source PRO website and placing orders, you agree to be bound by the following terms and conditions.

1. Products & Orders

All products listed on our website are subject to availability. We reserve the right to limit quantities or refuse orders at our discretion. Prices are subject to change without notice.

2. Payment

Full payment is required before orders are processed and shipped. We accept major credit cards and other payment methods as listed at checkout.

3. Shipping & Delivery

We ship globally. Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control. Risk of loss passes to the buyer upon handover to the carrier.

4. Returns & Refunds

Returns are accepted within 30 days of delivery for unused, unopened items in original packaging. Please contact us before returning any product. Shipping costs for returns are the buyer’s responsibility unless the item is defective.

5. Limitation of Liability

PLC Source PRO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the specific order in question.

6. Governing Law

These terms are governed by applicable international trade laws. Any disputes shall be resolved through good-faith negotiation or binding arbitration.

Contact Us

For questions regarding these terms, please contact: info@plcmatrix.com

Get In Touch

We'd love to hear from you. Whether you have a question about our products, need technical support, or want to discuss a bulk order — our team is ready to help.

📍

Our Address

PLC Source PRO
Room 7A, No. 59 Hubin North Road
Siming District, Xiamen City, China

📞

Phone

+86 167 4013 5928
Mon-Fri: 9:00 AM - 6:00 PM CST

✉️

Email

Sales: sales@plcsourcepro.com
We reply within 24 hours

Business Hours

Mon - Fri

9:00 AM - 6:00 PM

CST

Saturday

9:00 AM - 2:00 PM

CST

Sunday

Closed