FAQ - Contact & Support

Are the products you provide 100% genuine? +
As a trusted supplier of industrial automation modules, we guarantee that all our products are 100% genuine and original.
What is your warranty period? +
We provide a 12-month warranty for all our products to ensure your peace of mind.
Can I get a refund within 30 days? +
Yes, we offer a full refund within 30 days if there are quality issues with the product. For further details, please consult your sales manager.
Where do you ship from? +
We typically ship from Xiamen, China.
How long does it take for you to ship? +
Most of our products are in stock and can be shipped within 1-3 days. For specific timelines, please contact your sales manager.
Which logistics companies do you use for shipping? +
We primarily use international logistics companies such as FedEx, DHL, UPS, BRE, and others.

Get In Touch

We'd love to hear from you. Whether you have a question about our products, need technical support, or want to discuss a bulk order — our team is ready to help.

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Our Address

PLC Source PRO
Room 7A, No. 59 Hubin North Road
Siming District, Xiamen City, China

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Phone

+86 167 4013 5928
Mon-Fri: 9:00 AM - 6:00 PM CST

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Email

Sales: sales@plcsourcepro.com
We reply within 24 hours

Business Hours

Mon - Fri

9:00 AM - 6:00 PM

CST

Saturday

9:00 AM - 2:00 PM

CST

Sunday

Closed